Refund policy

Every BassCrak item is printed on demand just for you, so we can't accept returns or exchanges for size or change of mind. Please check the size chart on each product page before ordering.

 

Damaged, defective or wrong items: if your order arrives damaged, misprinted, or isn't what you ordered, email hello@basscrak.com within 30 days of delivery with your order number and a photo. We'll send a free replacement or give you a full refund to your original payment method, your choice. You won't need to send the item back.

 

Lost packages: if tracking shows no movement for 14 days, contact us and we'll make it right.

 

Refunds are processed within 5 business days of approval. Questions? Email hello@basscrak.com.